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    Privacy policy

    Moo Moo 2U Catering Pty Ltd
    ABN: 66 612 382 742
    Address: Edward St, Brisbane, QLD, 4000
    Website: https://moomoo2u.com.au


    1. Introduction
    Moo Moo 2U Catering Pty Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you interact with our website, https://moomoo2u.com.au, and our services.


    2. Information We Collect
    We collect the following types of personal information when you engage with our website and services:

    • Contact Details: When you submit a quote request, we may collect your name, email address, phone number, event details, and any other information you provide.
    • Website Usage Data: We use Google Analytics to track engagement, website traffic, and user interactions to improve our services.
    • Advertising Data: We use Google Ads to track conversions and user interactions with our advertisements.


    3. How We Collect Personal Information
    We collect personal information through:

    • Direct interactions: When you submit a quote request or contact us via our website or email.
    • Automated technologies: When you visit our website, tracking technologies (e.g., Google Analytics and Google Ads) collect data about your browsing behaviour.


    4. How We Use Your Information
    We use your personal information for the following purposes:

    To provide catering services and respond to your inquiries.
    To process quote requests and communicate with you about your event.
    To analyse website traffic and improve our user experience.
    To track and optimise advertising campaigns using Google Ads.
    To comply with legal obligations and protect our business interests.


    5. Disclosure of Personal Information
    We may disclose your personal information in the following circumstances:

    • To service providers who assist us in website analytics and digital marketing (e.g., Google Analytics and Google Ads).
    • To comply with legal obligations or respond to law enforcement requests.
    • In the event of a business sale or restructure where personal information may be transferred to a new owner.

    We do not sell or rent your personal information to third parties.


    6. Data Security and Storage
    We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

    Your data may be stored on secure servers in Australia or overseas by third-party service providers such as Google.


    7. Access and Correction of Personal Information
    You may request access to, or correction of, the personal information we hold about you by contacting us at moomoo2u@moomoorestaurant.com.au. We will respond to your request in accordance with the Australian Privacy Act.


    8. Cookies and Tracking Technologies
    Our website uses cookies and similar technologies to collect data about user interactions. You can manage your cookie settings through your browser preferences.


    9. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.


    10. Updates to This Policy
    We may update this Privacy Policy from time to time. The latest version will be available on our website, and we recommend reviewing it periodically.


    11. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us at:

    Moo Moo 2U Catering Pty Ltd
    Email: moomoo2u@moomoorestaurant.com.au
    Address: Edward St, Brisbane, QLD, 4000

    This Privacy Policy was last updated on 4 Feb 2025.

    Catering Brisbane
    Catering Gold Coast
    Moo Moo Restaurant Group Pty Ltd.

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    © 2017 —2023

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    Privacy policy

    The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to Moo Moo The Wine Bar + Grill to help our customers retain their privacy when they take advantage of all the Internet has to offer.

     

    We believe your business is no one else’s. Your privacy is important to you…and to us. So we’ll protect the information you share with us. To protect your privacy, Moo Moo The Wine Bar + Grill follows different principles in accordance with worldwide practices for customer privacy and data protection.

    We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.

    We’ll use state-of-the-art security measures to protect your information from unauthorized users.

     

    Notice

    We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your personal information for four primary purposes:

     

    To make the site easier for you to use by not having to enter information more than once.

     

    To help you quickly find software, services or information.

     

    To help us create content most relevant to you.

     

    To alert you to product upgrades, special offers, updated information and other new services from Moo Moo The Wine Bar + Grill .

     

    Consent

    If you choose not to register or provide personal information, you can still use most of www.moomoorestaurant.com. But you will not be able to access areas that require registration.

     

    If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Moo Moo The Wine Bar + Grill products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Moo Moo The Wine Bar + Grill .

     

    Moo Moo The Wine Bar + Grill occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only.

     

    Access

    We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the My Details section. There, you can: View and edit personal information you have already given us; Sign up for electronic newsletters about our services and products.

     

    Register. Once you register, you won’t need to do it again. Wherever you go on www.moomoorestaurant.com, your information stays with you.

     

    Security

    Moo Moo The Wine Bar + Grill has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

     

    We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing a secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

     

    In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we’ll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

     

    Moo Moo The Wine Bar + Grill strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

     

    Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

     

    You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

     

    Notice to parents

    Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.

     

    Enforcement

    If for some reason you believe Moo Moo The Wine Bar + Grill has not adhered to these principles, please contact us, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

     

    Electronic product registration

    When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Centre, click on Update Profile, and edit any of the personal information in your profile. If you haven’t already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.

     

    Customer profiles

    As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

     

    When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across www.moomoorestaurant.com, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.

     

    What we do with the information you share:

     

    When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.

     

    We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

     

    Moo Moo The Wine Bar + Grill will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Moo Moo The Wine Bar + Grill or the site; (b) protect and defend the rights or property of Moo Moo The Wine Bar + Grill and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Moo Moo The Wine Bar + Grill , its Websites, or the public.